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PODS Moving & Storage Support Ticket - pods moving

PODS Moving & Storage Support Ticket

pods moving - moving and storage

Created By: arohio's Picture arohio Last Reply: arohio's Picture arohio
Priority Level: [Medium] Status: [Open]
Created: 6 years ago Last Updated: 6 years ago
Department: N/A Replies: 0
Product: moving and storage

I had a very bad experience with PODS. My furniture was delivered intact but i was overcharged. I informed them that i wanted to store my furniture for a month and a half and wanted it moved. They gave me a final quote and said i'd have two payments. They even tell you that every month you rent beyond the first month is extra but after giving her my time frame and asking for a final quote she conveniently left out the rent for the second month in the final quote and later i was billed a third payment for the rent. When i called i was initially told i could listen to the recorded conversation but later i was denied saying that i did not have the right to listen to the tapes. They were very rude and i'm sure had i been able to hear the tape I could have shown them where i was told about the final quote. I would advise everyone to be very careful when dealing with this company as they never give you a total amount in writing and just bill you when they feel like it.


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